Last Updated: December 2024

At Karen Kane Store, we believe that sophistication should extend beyond our fashion collections to every aspect of your shopping experience, including how we protect your personal information. This Privacy Policy reflects our commitment to maintaining the trust and confidence of our discerning global clientele.

1. Information We Collect

To provide our elegant shopping experience and seamless payment processing, we collect the following types of information:

Personal Information

  • Contact details (name, email address, shipping address)
  • Payment information processed through secure gateways (Visa, MasterCard, JCB, PayPal)
  • Account credentials for registered users
  • Size preferences and shopping history to enhance your personalized experience

Technical Information

  • Device and browser information
  • IP address and geographic location
  • Website usage patterns and preferences

2. How We Use Your Information

Your information enables us to provide the refined shopping journey our customers expect:

  • Process your orders for our timeless fashion pieces, from turquoise jewelry to inclusive petite and plus collections
  • Provide personalized shopping recommendations based on your preferences
  • Enhance your shopping experience with faster checkout and order tracking
  • Maintain the security of your transactions and protect against fraud
  • Communicate important updates about your orders and our collections

3. Data Sharing and Disclosure

We treat your personal information with the same discretion we apply to our fashion designs:

  • Service Providers: We share necessary information with trusted partners who assist in payment processing, shipping, and website operations, all bound by strict confidentiality agreements
  • Legal Requirements: We may disclose information when required by law or to protect our rights and the safety of our customers
  • Business Transfers: In the event of a merger or acquisition, customer information may be transferred to the new entity, always under the same privacy standards
  • Global Operations: As we serve customers worldwide (excluding select remote areas and parts of Asia), your data may be processed internationally with appropriate safeguards

4. Data Storage and Security

We protect your information with the same attention to detail found in our clothing designs:

  • Industry-standard encryption technology secures all sensitive data
  • Secure payment gateways meeting international security standards process all transactions
  • We never store complete payment details on our servers
  • Regular security assessments ensure ongoing protection of your information
  • Data is retained only as long as necessary to serve you and meet legal obligations

5. Your Rights and Choices

We respect your control over your personal information:

  • Access: You may review and update your personal information through your account
  • Correction: Update your preferences, sizes, and contact information at any time
  • Deletion: Request deletion of your personal information, subject to legal requirements
  • Marketing Preferences: Opt-out of marketing communications while maintaining essential service messages
  • Account Management: Create or delete your account according to your preferences

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your shopping experience:

  • Essential Cookies: Required for website functionality, shopping cart operation, and secure checkout
  • Analytical Cookies: Help us understand how customers interact with our site to improve your experience
  • Preference Cookies: Remember your size preferences, language settings, and display choices
  • Marketing Cookies: Show you relevant fashion recommendations across your devices

You may manage cookie preferences through your browser settings, though this may affect certain website features.

7. International Data Transfers

As a global brand serving sophisticated customers worldwide, we ensure that international data transfers comply with applicable privacy laws and maintain the same level of protection we provide domestically.

8. Children’s Privacy

Our collections and website are designed for adult shoppers. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take prompt action to delete the information.

9. Policy Updates

We may update this policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website or directly to registered customers. We encourage periodic review of this policy.

Contact Us

For questions about this Privacy Policy or your personal information, please contact our dedicated customer service team:

Karen Kane Store
29 Church Street, Easthampton, US 01027
Email: [email protected]

We are committed to resolving any concerns promptly and with the same care we devote to crafting our elegant collections.