Last Updated: January 2024

Welcome to Karen Kane Store. These Terms and Conditions govern your use of our website and services. By accessing chicstyleladywear.com and making a purchase, you agree to these terms in their entirety.

1. Our Commitment to You

At Karen Kane Store, we are dedicated to providing our sophisticated clientele with an elegant shopping experience. Our policies are designed with your complete satisfaction in mind, reflecting the same attention to detail found in our carefully curated collections.

2. Website Usage and Intellectual Property

All content on this website, including text, images, logos, and product designs, is the property of Karen Kane Store and protected by intellectual property laws. You may not reproduce, distribute, or use our content without express written permission.

3. Product Information and Availability

Our collections feature sophisticated women’s apparel and accessories including:

  • Clothing: Dresses, Coats & Jackets, Tops, Pants & Shorts, Skirts
  • Specialty Sizes: Petites and Plus collections
  • Accessories: Jewelry (including delicate Turquoise Jewelry), Hats, Scarves

We make every effort to accurately display product colors and details. However, slight variations may occur due to monitor settings. All items are subject to availability.

4. Ordering and Payment Terms

Order Process

Orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order is dispatched.

Accepted Payment Methods

We accept: Visa, MasterCard, JCB, and PayPal

Pricing and Taxes

All prices are listed in US dollars. Customers are responsible for any customs duties, taxes, or import fees imposed by their country’s regulations.

5. Shipping Policy

Shipping Methods

  • Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
  • Free Shipping: Available for orders over $50 via EMS (15-25 business days after dispatch)

Shipping Regions

We ship worldwide with the exception of some Asian countries and remote regions. Delivery times may vary depending on customs processing and local postal services.

6. Returns and Exchanges

We understand that finding the perfect fit is essential. Our streamlined returns process ensures your complete satisfaction.

Return Timeframe

We accept returns and exchanges for eligible items within 15 days of your receipt date.

Return Process

  1. Contact customer service at [email protected] within the 15-day window
  2. Receive Return Authorization Number and instructions
  3. Repackage items in original condition with all tags attached
  4. Ship to: Karen Kane Store Returns, 29 Church Street, Easthampton, US 01027

Final Sale Items

The following items cannot be returned or exchanged:

  • Turquoise Jewelry (due to delicate stones and specialized craftsmanship)
  • Hats (for hygiene reasons)
  • Items marked “Final Sale” or “Clearance”
  • Items without original tags or showing signs of wear
  • Personalized or altered items

Refund Information

  • Processing Time: 3-5 business days after we receive your return
  • Refund Method: Original payment method
  • Original shipping fees are non-refundable
  • Customers are responsible for return shipping costs

7. Customer Responsibilities

As a valued customer, we ask that you:

  • Provide accurate shipping and payment information
  • Inspect deliveries promptly upon receipt
  • Contact us within the specified timeframe for returns/exchanges
  • Follow care instructions to maintain product quality
  • Use the website in accordance with these terms

8. Limitation of Liability

Karen Kane Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability shall not exceed the purchase price of the products in question.

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our complete Privacy Policy is available on our website and outlines how we collect, use, and safeguard your data.

10. Policy Updates

We reserve the right to modify these Terms and Conditions at any time. Continued use of our website after changes constitutes acceptance of the modified terms.

11. Contact Information

Karen Kane Store
29 Church Street, Easthampton, US 01027
Email: [email protected]
Response Time: 1-2 business days

Thank you for choosing Karen Kane Store. We appreciate the opportunity to serve you and are committed to ensuring your shopping experience reflects the elegance and quality of our collections.